Terms of service

Effective Date: 16/5/2026

Welcome to Sumukha Modaka. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

1. Account Terms

  • You must provide accurate, complete, and current information when creating an account or placing an order.
  • You are responsible for maintaining the confidentiality of your account and password.
  • We reserve the right to suspend or terminate accounts found to be providing false or misleading information.

2. Pricing and Payment

  • All prices listed on our website are in Indian Rupees (INR) and are subject to change without prior notice.
  • We accept payments through secure third-party payment gateways.
  • We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

3. Product Descriptions

  • We strive to ensure that all product descriptions, images, and details are accurate.
  • However, slight variations in color, texture, or appearance may occur due to the handmade nature of our products or display differences.
  • We do not guarantee that all product descriptions are error-free.

4. Order Acceptance

  • Placing an order does not guarantee acceptance.
  • We reserve the right to accept or reject any order at our discretion.
  • If an order is canceled after payment, a full refund will be issued.

5. Shipping and Delivery

  • We aim to process and dispatch orders within the specified time frame.
  • Delivery timelines may vary depending on location and logistics partners.
  • We are not liable for delays caused by third-party courier services, natural events, or unforeseen circumstances.

6. Returns and Refunds

  • Due to the perishable nature of food products, returns may not be accepted unless the product is damaged, defective, or incorrect.
  • Any issues must be reported within [24/48 hours] of delivery with supporting evidence (photos/videos).
  • Approved refunds will be processed within a reasonable time frame via the original payment method.

7. Prohibited Uses

You agree not to use our website for:

  • Any unlawful or fraudulent activities
  • Violating any applicable laws or regulations
  • Transmitting malicious software or harmful code
  • Attempting to gain unauthorized access to our systems

We reserve the right to terminate access for violations of these Terms.

8. Limitation of Liability

  • To the fullest extent permitted by law, Sumukha Modaka shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our total liability shall not exceed the amount paid by you for the product in question.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of the courts located in Pune , India

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.

11. Contact Information

For any questions regarding these Terms, please contact us:

📧 Email: sumukhamodaka@gmail.com
📍 Address: FNOT605 B WING MANSAOWAR APTS KATRAJ OPP AMBAMATA MANDIR SUKHSAGAR NAGAR KATRAJ, NEAR PMC HOSPITAL, Pune, MH, 411046, IN