Shipping policy

Effective Date: 16/5/2026

At Sumukha Modaka, we are committed to delivering your order safely and on time. Please review our shipping policy below for complete details.

1. Shipping Methods

We partner with reliable courier and logistics providers to ensure safe and timely delivery of your orders.

Available shipping options may include:

  • Standard Shipping
  • Express Shipping (if available)

Shipping methods may vary depending on your location and availability of services.

2. Order Processing Time

  • All orders are processed within [PROCESSING TIME] after confirmation.
  • Orders are processed on business days only (excluding weekends and public holidays).
  • During peak seasons or festivals, processing times may be slightly longer.

3. Delivery Timeframes

  • Estimated delivery time is [X–X BUSINESS DAYS] from the date of dispatch.
  • Delivery timelines may vary depending on your location and courier service availability.

Please note that these are estimated timelines and not guaranteed delivery dates.

4. Shipping Costs

  • Shipping charges are calculated at checkout based on your location and order value.
  • Standard shipping cost: [SHIPPING COST]
  • Free shipping may be offered on orders above [ORDER VALUE, if applicable]

5. Tracking Information

  • Once your order is shipped, you will receive a confirmation via email or SMS.
  • Tracking details will be shared so you can monitor your shipment in real time.

If you do not receive tracking information, please contact us at sumukhamodaka@gmail.com.

6. Delivery Issues and Delays

  • While we aim for timely delivery, delays may occur due to:
    • High order volumes
    • Courier delays
    • Weather conditions or unforeseen circumstances
  • Sumukha Modaka is not liable for delays caused by third-party courier services, but we will assist you in tracking and resolving any issues.
  • If your order is significantly delayed or lost, please contact us and we will take appropriate action.

7. Incorrect Address or Failed Delivery

  • Customers are responsible for providing accurate shipping details.
  • If an incorrect or incomplete address is provided, delivery may be delayed or failed.
  • Additional charges may apply for re-delivery.

8. International Shipping

  • Currently, [WE DO / DO NOT] offer international shipping.

If applicable:

  • International delivery timelines may vary depending on destination and customs clearance.
  • Additional duties, taxes, or customs charges (if any) are the responsibility of the customer.

9. Contact Us

If you have any questions regarding shipping, feel free to reach out:

📧 Email: sumukhamodaka@gmail.com
📍 Address: FNOT605 B WING MANSAOWAR APTS KATRAJ OPP AMBAMATA MANDIR SUKHSAGAR NAGAR KATRAJ, NEAR PMC HOSPITAL, Pune, MH, 411046, IN